Terms & Conditions
OVERVIEW
This website is operated by Wellness By Vikara. Throughout the site, the terms “we”, “us”, and “our” refer to Wellness By Vikara. By accessing our website and/or purchasing from us, you agree to be bound by the following Terms & Conditions, including any additional policies referenced herein.
ACCEPTANCE OF TERMS
Your access to and use of this website and our services is conditional upon your acceptance of these Terms & Conditions. If you do not agree to any part of these terms, you must not use our website or services.
We reserve the right to update, change, or replace any part of these Terms & Conditions at any time. Continued use of the website following any changes constitutes acceptance of those changes.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms & Conditions, you confirm that you are at least the age of majority in your state or country of residence. You must not use our products for any unlawful or unauthorised purpose, nor violate any laws, including copyright laws. Any breach of these terms may result in immediate termination of services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time for any reason. Your content (excluding payment information) may be transferred unencrypted across various networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our service without express written permission.
SECTION 3 – ACCURACY OF INFORMATION
We make every effort to ensure information on this website is accurate, complete, and current. However, we do not guarantee accuracy or completeness. Any reliance on information provided on this site is at your own risk.
SECTION 4 – MODIFICATIONS TO SERVICES AND PRICING
Prices and services are subject to change without notice. We reserve the right to modify or discontinue any service or product at any time and are not liable for any such changes.
SECTION 5 – PRODUCTS OR SERVICES
Certain products or services may be available exclusively online. While we aim to display product images and colours accurately, variations may occur. We reserve the right to limit quantities, discontinue products, or modify product descriptions at any time.
SECTION 6 – BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order. You agree to provide accurate, current, and complete account and purchase information and to promptly update your details as required.
SECTION 7 – THIRD-PARTY TOOLS
We may provide access to third-party tools over which we have no control. These tools are provided “as is” and “as available” without warranties. Use of third-party tools is entirely at your own risk.
SECTION 8 – THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for examining or evaluating the content or accuracy of third-party materials and are not liable for any harm arising from their use.
SECTION 9 – USER COMMENTS AND FEEDBACK
Any feedback, ideas, or submissions you provide may be used by Wellness By Vikara without restriction, obligation, or compensation. We are under no obligation to keep comments confidential.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the website is governed by our Privacy Policy and these Terms & Conditions.
SECTION 11 – ERRORS AND OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if any information on the website is inaccurate at any time without prior notice.
SECTION 12 – PROHIBITED USES
You are prohibited from using this site or its content for any unlawful purpose, to violate any regulations or laws, to infringe upon intellectual property rights, or to interfere with the operation or security of the website.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
All products and services are provided “as is” unless otherwise stated. Please refer to individual product listings for applicable warranties and product information.
SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Wellness By Vikara from any claim or demand arising from your breach of these Terms & Conditions.
SECTION 15 – SEVERABILITY
If any provision of these Terms & Conditions is found to be unlawful or unenforceable, the remaining provisions will remain valid and enforceable.
SECTION 16 – TERMINATION
These Terms & Conditions remain effective unless terminated by either you or us. We may terminate your access to our services at any time if you violate these terms.
SECTION 17 – ENTIRE AGREEMENT
These Terms & Conditions, together with any policies posted on this site, constitute the entire agreement between you and Wellness By Vikara.
SECTION 18 – GOVERNING LAW
These Terms & Conditions are governed by and construed in accordance with the laws of Australia.
SECTION 19 – CHANGES TO TERMS & CONDITIONS
We reserve the right to update or replace these Terms & Conditions at any time. It is your responsibility to check this page periodically for changes.
SECTION 20 – CONTACT INFORMATION
For questions regarding these Terms & Conditions, please contact us at:
Email: support@wellnessbyvikara.com
SECTION 21 – PRE-ORDER TERMS
A 50% deposit is required to secure pre-order items. All pre-order deposits are fully refundable unless otherwise stated.
SECTION 22 – FREE SHIPPING (EXCLUDED AREAS)
Free shipping is available within Australia, excluding remote and regional locations. Certain postcodes may incur additional shipping fees or order cancellation. A non-exhaustive list of excluded postcodes includes:
0822, 0850, 0852, 0860, 0870, 0872, 6707, 6714, 6718, 6721, 6722, 6725, 6726, 6728, 6740, 6743, 6751, 6753, 6754, 6765, 6770, 4481, 4482, 4735, 4821, 4824, 4825, 4874, 4875, 4876, 4895, 5722, 5723, 5724, 5725, 5731, 5732, 5733, 5734, 7255, 7256, 2898, 2899, 6798, 6799.
PROMOTIONAL OFFERS & COUPON CODES
Promotional codes are subject to the following conditions unless otherwise stated:
- Codes are valid for a limited time only.
- One code per person unless specified otherwise.
- Codes cannot be applied to already discounted items.
- Codes may not be used with certain financing options.
- Codes must be applied at checkout and cannot be added after purchase.
- Codes cannot be redeemed for shipping costs.
- Promotions may have additional restrictions as outlined in the offer.
- Minimum spend requirements exclude taxes and shipping.
- Codes are non-transferable and not redeemable for cash.
- Returns will reflect the discounted price paid.
- Only one promotional code may be used per transaction.
- Wellness By Vikara reserves the right to void promotions where prohibited or if terms are breached.
- These promotional terms may be updated at any time without notice.
CONTACT DETAILS
Email: support@wellnessbyvikara.com
Phone: 1800 945 193
